VIRTUAL EXPERIENCES
from Occasion!

Offer enjoyable and educational virtual experiences to your customers.

Your customers are bored at home. Offer them an experience they won't forget.

"I really like the online classes! I’m in New Mexico but took classes in Colorado. Thanks so much for this awesome activity when we really need it. Please keep them coming!" - Brittany C.

AT-HOME KIT

Customers purchase materials and they do the activity on their own.

Listing with product options.
Listing has no time slots, just products - almost like an online store.

  • Pick-up or delivery of materials
  • Text or video instruction that is sent ahead of time
See examples of At-Home Kit listings on Occasion

AT-HOME EXPERIENCE

Customers sign up for a set date and time and attend over video conference.

Listing with (optional) product options.
Listing includes time slot for when the live video conference will take place.

  • Pick-up or delivery of materials (if applicable)
  • Live instruction over video conference

SUCCESS STORIES

Occasion merchants are adapting their business model and they are thriving in this environment.
Watch this webinar recording to hear tips, tricks and best practices on how our merchants are succeeding.

AT-HOME DIY KIT

Customers purchase materials and they do the activity on their own.

Create a listing that allows your customers to purchase products/materials. This listing will become your online store. You can even automatically manage inventory for each individual product you offer.

This listing must not have any time slots as it isn't for an event that happens at a specific date and time -- it's used solely to sell your products/materials.

Things to think about:

  • How you want to do deliveries, pick-up, shipping
  • Whether you want to send your customers instructions on how to complete the activity

Set-up checklist:

  • Create new venue for At-Home listings
  • Go to Services page and create a new At-Home Kit listing
  • Add title, description and image
  • Adjust the various product and pricing options
  • The listing Preview link is the URL that your customers should use to purchase your kits. Share this widely.

Watch the video tutorial below for step-by-step instructions on how to set-up At-Home Kits:

AT-HOME VIRTUAL EXPERIENCE

Customers sign up for a set date and time and attend over video conference.

Create a listing that allows your customers to sign-up for classes that you will hold remotely - over video conference.

These are very similar to your regular classes with the main difference being that you would conduct the instruction over video and your customers will be in their homes. You'll need to set-up the video conference information prior to publishing your class.

Things to think about:

  • How you want to do deliveries, pick-up, shipping
  • Which video conferencing tool you'd like to use
  • What hardware you might need to allow you to see your customers and to show them what they need to do

Set-up checklist:

  • Create new venue for At-Home listings
  • Go to Services page and create a new At-Home Kit listing
  • Add title, description and image
  • Adjust the various product and pricing options
  • Set-up video conference and add the link in the Email Receipts tab
  • Add time slot(s).
    The listing will now be added to your public calendar and promoted through your standard sales channels.

Watch the video tutorial below for step-by-step instructions on how to set-up At-Home Experiences:

ADDITIONAL TIPS & BEST PRACTICES

Products and materials

  • Offer specific pick-up hours so you only have to be in your studio at certain times.
  • Buy materials in bulk (to reduce costs) and ship them with your kits
  • Automatically keep track of inventory for each item you are selling

Video conference

  • Select the right tool - Zoom, Google Hangouts, etc
  • Login from two devices. Point one to the project you are doing and keep the other focused on you. Only have audio activated on one of the devices.

Using Occasion already?

This template and training is available to you at no additional fee!